About Us

Driven by Excellence, Built on Trust

Founded in 2009, CLEANCORE FACILITY SERVICES SDN. BHD. has been providing
professional and reliable cleaning solutions for businesses and commercial spaces across Malaysia. What began as a small company has grown into a trusted service partner, recognized for quality workmanship, attention to detail and customer satisfaction.

At Cleancore, we believe that a clean and well-maintained environment contributes to a healthier and more productive workplace. Backed by a dedicated team and efficient operational processes, we are committed to delivering exceptional results with professionalism, consistency and care. We take pride in creating cleaner, safer and more welcoming spaces for every client we serve.

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Experience

Experience professional cleaning solutions tailored to your specific requirements. Whether for residential, office or commercial spaces, our experienced team delivers thorough and reliable cleaning services that ensure a consistently fresh, hygienic and well-maintained environment.

The Principles That Define Our Success

At Cleancore, we believe exceptional service goes beyond cleaning. What distinguishes us from ordinary service providers is our commitment to the principles that shape our people and the way we work. Known as “The Cleancore Difference”, these principles focus on continuous training, personal accountability and professional conduct, ensuring every client receives reliable service, consistent quality and complete peace of mind.

OUR PEOPLE

At Cleancore, we prioritise three core principles for our staff:

Training

We believe comprehensive training is the foundation of excellence. At Cleancore, training is twofold: regular in-house sessions and seminars to ensure consistency and continuous skill development, as well as certification through recognised programmes such as the British Institute of Cleaning Science (BICSc).

Ownership and Responsibility

Ownership is at the heart of the Cleancore Difference. Every team member takes full responsibility for their assigned tasks, ensuring consistent and high-quality outcomes. Each site is led by a dedicated Team Leader responsible for overseeing operations and maintaining service standards. This sense of accountability fosters pride, discipline and commitment in every task we perform.

Presentation and Manner

We understand the importance of professionalism and approachability. Every Cleancore staff member wears a company uniform and personal ID badge for clear identification. Our team is trained to be polite, respectful and helpful, ensuring a positive impression for clients, visitors and staff.

OUR PROCESS

Our processes are designed to ensure efficiency, consistency and high standards in every cleaning assignment. Through structured procedures and well-trained staff, we consistently deliver reliable and high-quality results.

OUR PRODUCT

The tools and chemicals we use enhance the effectiveness of our people and processes. Cleancore is committed to using only high-quality products to ensure thorough and efficient cleaning every time.

Commitment to Quality Products State-of-the-Art Equipment: We source hygienic and advanced cleaning tools, including modern washroom systems.

Separate Buckets and Mops: To maintain hygiene and prevent cross-contamination, we enforce strict segregation of cleaning equipment.

Premium-Grade Chemicals: All cleaning agents are carefully selected to ensure effective results while maintaining safety standards.

What Sets Cleancore Apart

The Cleancore Difference is built upon three key principles that ensure consistent service quality, operational excellence and customer confidence.

EXPERIENCED & TRAINED STAFF

Certified, professionally trained cleaners delivering consistent quality results.

ECO-FRIENDLY CLEANING SOLUTIONS

Safe, sustainable cleaning products protecting your workplace and the environment.

FLEXIBLE SCHEDULING

Services tailored to your business hours to minimise operational disruption.

100% SATISFACTION GUARANTEE

We are committed to delivering high-quality cleaning every time.

Creating Value Through Quality Service and Long Term Partnerships

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CUSTOMER FOCUS

Customer satisfaction is our top priority. We deliver exceptional value through quality, reliability, and continuous improvement. By understanding our clients better than the competition, we stay ahead. Our focus on smart cost management drives mutual growth and long-term success.

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COMMITMENT TO QUALITY

Quality drives everything we do. It is a shared responsibility across our organisation, achieved through continuous improvement and a proactive pursuit of better ways to serve our customers.

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INTEGRITY

We conduct our business with the utmost integrity, adhering to the highest standards of legal and ethical conduct. As a socially responsible company, we encourage our employees to engage in and support community initiatives that make a positive impact.

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VALUE PROPOSITION

We provide high-quality services at a fair price, serving companies and organisations seeking reliable, long-term partnerships. We deliver hassle-free solutions that exceed expectations with a strong commitment to service excellence.

Premium Cleaning Solutions 100% Spotless Results

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Years of Experience

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Projects Completed

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Satisfied Clients

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Dedicated Service Personnel

Since 2009, Cleancore Facility Services Sdn. Bhd. has been delivering reliable cleaning, maintenance and facility solutions for businesses across Malaysia. We are committed to creating cleaner, safer and more productive environments through professional service, quality workmanship and customer focused solutions.